The Ark Trust no longer provides Signal4WAM Carers. Under the Care Act 2014, the Royal Borough of Windsor and Maidenhead, as a Local Authority, has a duty to assess the needs of unpaid carers and where there is evidence of eligibility of need, help to arrange support – although this can be subject to financial assessment. The Royal Borough’s Adult Social Care provider, Optalis, has been doing these assessments and will continue to do so.
Anyone, including Carers themselves, can contact Optalis to arrange an assessment for a Carer, by telephoning Optalis on 01628 683744.
In addition there is a new Carer’s Website - https://www3.rbwm.gov.uk/info/200178/carers - that is now available and will be added to on an ongoing basis. The new website gives Carers information and signposting to other local Carer support groups and will also allow Carers to access free information and advice.