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Healthwatch East Berkshire’s #WhatMattersMost survey

The Healthwatch East Berkshire’s #WhatMattersMost survey has had over 250 responses in the first few weeks, with people telling us about both positive and negative experiences of health and social care services across Windsor, Ascot, Maidenhead, Bracknell Forest, and Slough. We have also heard what residents’ biggest support to health and wellbeing in the past year has been.

We have received lots of examples of positive experiences of health and social care services from patients. Our interim analysis has shown that the services which received the most positive ratings were the programme to roll-out the COVID-19 vaccinations, followed by Ambulance services and then Cancer Care.

We asked residents of East Berkshire #WhatMattersMost when it comes to their health and social care services. The most popular responses were GP services, mental health services, and being able to easily access services. 44% of participants have described accessing health and social care services as ‘Difficult’. Have you accessed any of these services in the past year?

There is still time to complete our survey and tell us #WhatMattersMost to you when it comes to your health and social care services. We want to hear about the good, and not so good, experiences.

Complete the survey - https://healthwatchwam.co.uk/what-matters-most-survey - before 30 April to make sure your voice is heard.

The survey is available in English, Polish, Punjabi and Urdu. Help with completing the survey is offered by contacting the Healthwatch Hub on 0300 0120184.